FAQs (Frequently Asked Questions)
What makes E'SHIYAH products different?
Our products are crafted with clean ingredients, no harsh chemicals, rooted in the belief that self-care should feel luxurious, and indulgent.
We prioritize gentle formulations that nourish your skin without compromising your well-being.
Are your products suitable for sensitive skin?
Yes! Our formulas are intentionally designed to be gentle and effective for sensitive skin, even offering unscented products.
However, we always recommend a patch test before full use to ensure compatibility with your unique skin.
Are your products cruelty-free?
Absolutely. We never test on animals, and we ensure our ingredient suppliers uphold the same cruelty-free standards.
How do I store my products?
Store your products in a cool, dry place away from direct sunlight to preserve the natural ingredients and essential oils.
What is your return policy?
Please review the details of our Return Policy .
How long will it take to receive my order?
Orders are typically processed within 2–4 business days. Shipping times may vary based on location but usually range from 3–7 business days within the U.S.
Can I earn a discount for leaving a review?
There are different discounts depending on media upload
15% for any review.
20% with photo or video.
25% with a video.
You can leave a review using the following link: https://judge.me/product_reviews/fa722632-b0bb-4c29-8384-c1b793aa21f0/new?source=shareable-link
Do you offer international shipping?
Currently, we only ship within the U.S., but international shipping is on our radar. Stay tuned!
Where are your products made?
Each product is handmade in small batches in the U.S.A. with care, intentionality, and quality ingredients.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.